1. Exchange Policy

Exchanges are allowed within 3–7 days from the date of receiving the order.

To be eligible for exchange, items must be:

• Unused
• In their original packaging
• In the same condition as received

2. Non-Exchangeable Items

The following items are not eligible for exchange:

• Used or damaged products, unless the item was received defective
• Personal care items, if opened

3. Refund Policy

Refunds are only issued in cases where the item received is:

• Defective
• Incorrect

Approved refunds are processed within 5–10 business days.

4. Return Shipping

The customer is responsible for return shipping costs unless the item received is defective or incorrect.

5. How to Request

To request an exchange or refund, please contact us through: