Exchange & Refund Policy | Veleno Egypt<\/title>\n <style>\n * {\n box-sizing: border-box;\n margin: 0;\n padding: 0;\n }\n\n body {\n font-family: Arial, sans-serif;\n background: #f8f8f8;\n color: #222;\n line-height: 1.8;\n }\n\n .policy-section {\n padding: 60px 20px;\n }\n\n .policy-container {\n max-width: 900px;\n margin: 0 auto;\n background: #fff;\n padding: 40px;\n border-radius: 16px;\n box-shadow: 0 10px 30px rgba(0, 0, 0, 0.08);\n }\n\n .policy-container h1 {\n font-size: 34px;\n margin-bottom: 20px;\n color: #111;\n text-align: center;\n }\n\n .policy-intro {\n font-size: 16px;\n margin-bottom: 30px;\n color: #555;\n text-align: center;\n }\n\n .policy-item {\n margin-bottom: 28px;\n }\n\n .policy-item h2 {\n font-size: 22px;\n margin-bottom: 12px;\n color: #111;\n border-left: 4px solid #000;\n padding-left: 12px;\n }\n\n .policy-item p {\n margin-bottom: 12px;\n color: #444;\n }\n\n .policy-item ul {\n padding-left: 20px;\n margin-top: 10px;\n }\n\n .policy-item ul li {\n margin-bottom: 8px;\n color: #444;\n }\n\n .contact-box {\n margin-top: 12px;\n padding: 18px 20px;\n background: #f3f3f3;\n border-radius: 12px;\n }\n\n .contact-box p {\n margin-bottom: 8px;\n color: #444;\n }\n\n a {\n color: #000;\n text-decoration: none;\n }\n\n a:hover {\n text-decoration: underline;\n }\n\n @media (max-width: 768px) {\n .policy-container {\n padding: 25px;\n }\n\n .policy-container h1 {\n font-size: 28px;\n }\n\n .policy-item h2 {\n font-size: 20px;\n }\n }\n <\/style>\n<\/head>\n<body>\n\n <section class=\"policy-section\">\n <div class=\"policy-container\">\n <h1>Exchange & Refund Policy<\/h1>\n <p class=\"policy-intro\">\n \u0641\u064a <strong>Veleno Egypt<\/strong>, we want you to be satisfied with your purchase.\n Please review our exchange and refund policy below.\n <\/p>\n\n <div class=\"policy-item\">\n <h2>1. Exchange Policy<\/h2>\n <p>Exchanges are allowed within <strong>3\u20137 days<\/strong> from the date of receiving the order.<\/p>\n <p>To be eligible for exchange, items must be:<\/p>\n <ul>\n <li>Unused<\/li>\n <li>In their original packaging<\/li>\n <li>In the same condition as received<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>2. Non-Exchangeable Items<\/h2>\n <p>The following items are not eligible for exchange:<\/p>\n <ul>\n <li>Used or damaged products, unless the item was received defective<\/li>\n <li>Personal care items, if opened<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>3. Refund Policy<\/h2>\n <p>Refunds are only issued in cases where the item received is:<\/p>\n <ul>\n <li>Defective<\/li>\n <li>Incorrect<\/li>\n <\/ul>\n <p>Approved refunds are processed within <strong>5\u201310 business days<\/strong>.<\/p>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>4. Return Shipping<\/h2>\n <p>\n The customer is responsible for return shipping costs unless the item received is defective or incorrect.\n <\/p>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>5. How to Request<\/h2>\n <p>To request an exchange or refund, please contact us through:<\/p>\n <div class=\"contact-box\">\n <p><strong>Phone:<\/strong>+20 11 11127119<\/p>\n <p><strong>Email:<\/strong> info@veleno-eg.com<\/p>\n <p>Please include your <strong>order number<\/strong> and the <strong>reason for the request<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n<\/body>\n<\/html>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Exchange & Refund Policy | Veleno Egypt Exchange & Refund Policy At Veleno Egypt, we want you to be satisfied<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-29494","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/pages\/29494","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/comments?post=29494"}],"version-history":[{"count":4,"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/pages\/29494\/revisions"}],"predecessor-version":[{"id":29500,"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/pages\/29494\/revisions\/29500"}],"wp:attachment":[{"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/media?parent=29494"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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\n\t\t\t\t\t\t\t\t\t\n\n\n \n \n Exchange & Refund Policy | Veleno Egypt<\/title>\n <style>\n * {\n box-sizing: border-box;\n margin: 0;\n padding: 0;\n }\n\n body {\n font-family: Arial, sans-serif;\n background: #f8f8f8;\n color: #222;\n line-height: 1.8;\n }\n\n .policy-section {\n padding: 60px 20px;\n }\n\n .policy-container {\n max-width: 900px;\n margin: 0 auto;\n background: #fff;\n padding: 40px;\n border-radius: 16px;\n box-shadow: 0 10px 30px rgba(0, 0, 0, 0.08);\n }\n\n .policy-container h1 {\n font-size: 34px;\n margin-bottom: 20px;\n color: #111;\n text-align: center;\n }\n\n .policy-intro {\n font-size: 16px;\n margin-bottom: 30px;\n color: #555;\n text-align: center;\n }\n\n .policy-item {\n margin-bottom: 28px;\n }\n\n .policy-item h2 {\n font-size: 22px;\n margin-bottom: 12px;\n color: #111;\n border-left: 4px solid #000;\n padding-left: 12px;\n }\n\n .policy-item p {\n margin-bottom: 12px;\n color: #444;\n }\n\n .policy-item ul {\n padding-left: 20px;\n margin-top: 10px;\n }\n\n .policy-item ul li {\n margin-bottom: 8px;\n color: #444;\n }\n\n .contact-box {\n margin-top: 12px;\n padding: 18px 20px;\n background: #f3f3f3;\n border-radius: 12px;\n }\n\n .contact-box p {\n margin-bottom: 8px;\n color: #444;\n }\n\n a {\n color: #000;\n text-decoration: none;\n }\n\n a:hover {\n text-decoration: underline;\n }\n\n @media (max-width: 768px) {\n .policy-container {\n padding: 25px;\n }\n\n .policy-container h1 {\n font-size: 28px;\n }\n\n .policy-item h2 {\n font-size: 20px;\n }\n }\n <\/style>\n<\/head>\n<body>\n\n <section class=\"policy-section\">\n <div class=\"policy-container\">\n <h1>Exchange & Refund Policy<\/h1>\n <p class=\"policy-intro\">\n \u0641\u064a <strong>Veleno Egypt<\/strong>, we want you to be satisfied with your purchase.\n Please review our exchange and refund policy below.\n <\/p>\n\n <div class=\"policy-item\">\n <h2>1. Exchange Policy<\/h2>\n <p>Exchanges are allowed within <strong>3\u20137 days<\/strong> from the date of receiving the order.<\/p>\n <p>To be eligible for exchange, items must be:<\/p>\n <ul>\n <li>Unused<\/li>\n <li>In their original packaging<\/li>\n <li>In the same condition as received<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>2. Non-Exchangeable Items<\/h2>\n <p>The following items are not eligible for exchange:<\/p>\n <ul>\n <li>Used or damaged products, unless the item was received defective<\/li>\n <li>Personal care items, if opened<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>3. Refund Policy<\/h2>\n <p>Refunds are only issued in cases where the item received is:<\/p>\n <ul>\n <li>Defective<\/li>\n <li>Incorrect<\/li>\n <\/ul>\n <p>Approved refunds are processed within <strong>5\u201310 business days<\/strong>.<\/p>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>4. Return Shipping<\/h2>\n <p>\n The customer is responsible for return shipping costs unless the item received is defective or incorrect.\n <\/p>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>5. How to Request<\/h2>\n <p>To request an exchange or refund, please contact us through:<\/p>\n <div class=\"contact-box\">\n <p><strong>Phone:<\/strong>+20 11 11127119<\/p>\n <p><strong>Email:<\/strong> info@veleno-eg.com<\/p>\n <p>Please include your <strong>order number<\/strong> and the <strong>reason for the request<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n<\/body>\n<\/html>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Exchange & Refund Policy | Veleno Egypt Exchange & Refund Policy At Veleno Egypt, we want you to be satisfied<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-29494","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/pages\/29494","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/comments?post=29494"}],"version-history":[{"count":4,"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/pages\/29494\/revisions"}],"predecessor-version":[{"id":29500,"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/pages\/29494\/revisions\/29500"}],"wp:attachment":[{"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/media?parent=29494"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}