{"id":29487,"date":"2026-04-11T15:25:34","date_gmt":"2026-04-11T15:25:34","guid":{"rendered":"https:\/\/veleno-eg.com\/?page_id=29487"},"modified":"2026-04-11T15:28:20","modified_gmt":"2026-04-11T15:28:20","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/veleno-eg.com\/ar\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29487\" class=\"elementor elementor-29487\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-e7eba68 e-flex e-con-boxed e-con e-parent\" data-id=\"e7eba68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7928da1 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"7928da1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n  <meta charset=\"UTF-8\" \/>\n  <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\" \/>\n  <title>Shipping Policy | Veleno Egypt<\/title>\n  <style>\n    * {\n      box-sizing: border-box;\n      margin: 0;\n      padding: 0;\n    }\n\n    body {\n      font-family: Arial, sans-serif;\n      background: #f8f8f8;\n      color: #222;\n      line-height: 1.8;\n    }\n\n    .policy-section {\n      padding: 60px 20px;\n    }\n\n    .policy-container {\n      max-width: 900px;\n      margin: 0 auto;\n      background: #fff;\n      padding: 40px;\n      border-radius: 16px;\n      box-shadow: 0 10px 30px rgba(0, 0, 0, 0.08);\n    }\n\n    .policy-container h1 {\n      font-size: 34px;\n      margin-bottom: 20px;\n      color: #111;\n      text-align: center;\n    }\n\n    .policy-intro {\n      font-size: 16px;\n      margin-bottom: 30px;\n      color: #555;\n      text-align: center;\n    }\n\n    .policy-item {\n      margin-bottom: 28px;\n    }\n\n    .policy-item h2 {\n      font-size: 22px;\n      margin-bottom: 12px;\n      color: #111;\n      border-left: 4px solid #000;\n      padding-left: 12px;\n    }\n\n    .policy-item p {\n      margin-bottom: 12px;\n      color: #444;\n    }\n\n    .policy-item ul {\n      padding-left: 20px;\n      margin-top: 10px;\n    }\n\n    .policy-item ul li {\n      margin-bottom: 8px;\n      color: #444;\n    }\n\n    .note-box {\n      margin-top: 12px;\n      padding: 16px 18px;\n      background: #f3f3f3;\n      border-radius: 12px;\n    }\n\n    a {\n      color: #000;\n      text-decoration: none;\n    }\n\n    a:hover {\n      text-decoration: underline;\n    }\n\n    @media (max-width: 768px) {\n      .policy-container {\n        padding: 25px;\n      }\n\n      .policy-container h1 {\n        font-size: 28px;\n      }\n\n      .policy-item h2 {\n        font-size: 20px;\n      }\n    }\n  <\/style>\n<\/head>\n<body>\n\n  <section class=\"policy-section\">\n    <div class=\"policy-container\">\n      <h1>Shipping Policy<\/h1>\n      <p class=\"policy-intro\">\n        \u0641\u064a <strong>Veleno Egypt<\/strong>, we aim to provide a smooth and reliable shipping experience for all orders placed through our website.\n      <\/p>\n\n      <div class=\"policy-item\">\n        <h2>1. Shipping Areas<\/h2>\n        <p>We currently ship \u062f\u0627\u062e\u0644 \u062c\u0645\u0647\u0648\u0631\u064a\u0629 \u0645\u0635\u0631 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0641\u0642\u0637.<\/p>\n      <\/div>\n\n      <div class=\"policy-item\">\n        <h2>2. Processing Time<\/h2>\n        <p>Orders are processed within <strong>1\u20132 business days<\/strong> after order confirmation.<\/p>\n      <\/div>\n\n      <div class=\"policy-item\">\n        <h2>3. Delivery Time<\/h2>\n        <ul>\n          <li><strong>Cairo &amp; Giza:<\/strong> 1\u20133 business days<\/li>\n          <li><strong>Other governorates:<\/strong> 2\u20135 business days<\/li>\n        <\/ul>\n      <\/div>\n\n      <div class=\"policy-item\">\n        <h2>4. Shipping Fees<\/h2>\n        <p>Shipping fees are calculated at checkout depending on the delivery location.<\/p>\n      <\/div>\n\n      <div class=\"policy-item\">\n        <h2>5. Order Tracking<\/h2>\n        <p>Customers will receive order updates via phone call or SMS.<\/p>\n      <\/div>\n\n      <div class=\"policy-item\">\n        <h2>6. Delivery Issues<\/h2>\n        <p>\n          If delivery fails due to an incorrect address, incomplete information, or customer unavailability,\n          additional delivery fees may apply for re-shipping.\n        <\/p>\n      <\/div>\n\n      <div class=\"policy-item\">\n        <h2>7. Delays<\/h2>\n        <div class=\"note-box\">\n          <p>\n            We are not responsible for delays caused by courier companies, weather conditions,\n            public holidays, or other unforeseen circumstances beyond our control.\n          <\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n<\/body>\n<\/html>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping Policy | Veleno Egypt Shipping Policy At Veleno Egypt, we aim to provide a smooth and reliable shipping experience<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-29487","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Shipping Policy | Veleno Egypt Shipping Policy At Veleno Egypt, we aim to provide a smooth and reliable shipping experience for all orders placed through our website. 1. 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