{"id":29487,"date":"2026-04-11T15:25:34","date_gmt":"2026-04-11T15:25:34","guid":{"rendered":"https:\/\/veleno-eg.com\/?page_id=29487"},"modified":"2026-04-11T15:28:20","modified_gmt":"2026-04-11T15:28:20","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/veleno-eg.com\/ar\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t\t\t\n\n\n \n \n Shipping Policy | Veleno Egypt<\/title>\n <style>\n * {\n box-sizing: border-box;\n margin: 0;\n padding: 0;\n }\n\n body {\n font-family: Arial, sans-serif;\n background: #f8f8f8;\n color: #222;\n line-height: 1.8;\n }\n\n .policy-section {\n padding: 60px 20px;\n }\n\n .policy-container {\n max-width: 900px;\n margin: 0 auto;\n background: #fff;\n padding: 40px;\n border-radius: 16px;\n box-shadow: 0 10px 30px rgba(0, 0, 0, 0.08);\n }\n\n .policy-container h1 {\n font-size: 34px;\n margin-bottom: 20px;\n color: #111;\n text-align: center;\n }\n\n .policy-intro {\n font-size: 16px;\n margin-bottom: 30px;\n color: #555;\n text-align: center;\n }\n\n .policy-item {\n margin-bottom: 28px;\n }\n\n .policy-item h2 {\n font-size: 22px;\n margin-bottom: 12px;\n color: #111;\n border-left: 4px solid #000;\n padding-left: 12px;\n }\n\n .policy-item p {\n margin-bottom: 12px;\n color: #444;\n }\n\n .policy-item ul {\n padding-left: 20px;\n margin-top: 10px;\n }\n\n .policy-item ul li {\n margin-bottom: 8px;\n color: #444;\n }\n\n .note-box {\n margin-top: 12px;\n padding: 16px 18px;\n background: #f3f3f3;\n border-radius: 12px;\n }\n\n a {\n color: #000;\n text-decoration: none;\n }\n\n a:hover {\n text-decoration: underline;\n }\n\n @media (max-width: 768px) {\n .policy-container {\n padding: 25px;\n }\n\n .policy-container h1 {\n font-size: 28px;\n }\n\n .policy-item h2 {\n font-size: 20px;\n }\n }\n <\/style>\n<\/head>\n<body>\n\n <section class=\"policy-section\">\n <div class=\"policy-container\">\n <h1>Shipping Policy<\/h1>\n <p class=\"policy-intro\">\n \u0641\u064a <strong>Veleno Egypt<\/strong>, we aim to provide a smooth and reliable shipping experience for all orders placed through our website.\n <\/p>\n\n <div class=\"policy-item\">\n <h2>1. Shipping Areas<\/h2>\n <p>We currently ship \u062f\u0627\u062e\u0644 \u062c\u0645\u0647\u0648\u0631\u064a\u0629 \u0645\u0635\u0631 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0641\u0642\u0637.<\/p>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>2. Processing Time<\/h2>\n <p>Orders are processed within <strong>1\u20132 business days<\/strong> after order confirmation.<\/p>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>3. Delivery Time<\/h2>\n <ul>\n <li><strong>Cairo & Giza:<\/strong> 1\u20133 business days<\/li>\n <li><strong>Other governorates:<\/strong> 2\u20135 business days<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>4. Shipping Fees<\/h2>\n <p>Shipping fees are calculated at checkout depending on the delivery location.<\/p>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>5. Order Tracking<\/h2>\n <p>Customers will receive order updates via phone call or SMS.<\/p>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>6. Delivery Issues<\/h2>\n <p>\n If delivery fails due to an incorrect address, incomplete information, or customer unavailability,\n additional delivery fees may apply for re-shipping.\n <\/p>\n <\/div>\n\n <div class=\"policy-item\">\n <h2>7. Delays<\/h2>\n <div class=\"note-box\">\n <p>\n We are not responsible for delays caused by courier companies, weather conditions,\n public holidays, or other unforeseen circumstances beyond our control.\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n<\/body>\n<\/html>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping Policy | Veleno Egypt Shipping Policy At Veleno Egypt, we aim to provide a smooth and reliable shipping experience<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-29487","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/pages\/29487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/comments?post=29487"}],"version-history":[{"count":4,"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/pages\/29487\/revisions"}],"predecessor-version":[{"id":29493,"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/pages\/29487\/revisions\/29493"}],"wp:attachment":[{"href":"https:\/\/veleno-eg.com\/ar\/wp-json\/wp\/v2\/media?parent=29487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}